Police

The University Park Police Department is focused on upholding the Constitution of the United States by understanding our duty to carry out our Social Contract with all People by providing Fair Access, Public Trust, Safety and Security, and Teamwork and Objectivity to those we serve with honor.


 

Emergency: 911

Non-Emergency: 214-363-3000

• Filing Police Report
• Found Pets
• Temporary Parking Passes  

 

Police Administration: 214-987-5355
Police Records:  214-987-5356
Fax: 214-987-5376

Address: 3800 University Blvd
University Park, TX 75205
View or Download Police Department Organizational Chart

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MESSAGE FROM THE CHIEF

On behalf of the men and women of the University Park Police Department, I want to welcome you to our website. This site is one of the many ways we strive to assure that we are effectively communicating with the citizens we serve. To help make this effort a success, we will work to make this site as useful and as interactive as possible.
 

The University Park Police Department continues to work toward meeting the public safety needs of our community. Much has been made of the "new" community policing philosophy in recent years, but the fact is, historically the UPPD has always practiced community policing as evidenced by tremendous resident support.
 

We hope you take the time to look over our website and get to know more about your Police Department.  We have a great staff of sworn and civilian employees who are always happy to answer any questions you may have concerning public safety.

Thank you for helping us make University Park a safe community, and a great place to live and work.
 

Police Chief Bill Mathes

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COMPLAINTS AND RACIAL OR BIAS POLICING INFORMATION

The form at the bottom of this page is one way the public can provide the University Park Police Department with feedback on employee conduct and service. The Department will review and follow up on each citizen complaint or inquiry in a timely manner. I am dedicated to ensuring that each member of my Department acts professionally and responsibly. Thank you for your input.
 

Bill Mathes
Chief of Police
 

Professional Standards Investigations - Annual Comparison Summary
 

• VIEW CURRENT SUMMARY (2021)

UPPD RACIAL OR BIAS POLICING PROHIBITION POLICY

The members of the University Park Police Department want you to know that any law enforcement action initiated by the police department must be based on an individual’s behavior or information identifying an individual as having engaged in criminal activity. Our officers are strictly prohibited from initiating any action against any person based on their race, ethnicity, sexual orientation, religion, economic status, age, cultural group, national origin, or any other identifiable group.

If you believe a University Park Police Officer has engaged in racial or bias policing with respect to your rights, you may file a complaint with the Office of the Chief. Your complaint will be fairly and thoroughly investigated and you will be notified of the findings and any action taken.
 

• Any individual may file a complaint with the University Park Police Department if the individual believes that a University Park Police Officer has engaged in racial or bias policing. Please complete a Citizen Complaint and Inquiry Form or call the Department's Internal Affairs Investigator at 214-987-5344. The form is available below.
• To file a complaint of any nature against a member of the University Park Police Department, please fill out a Citizen Complaint and Inquiry Form. Once you have completed the form, you should mail it to the address listed below or drop it in the Utility Billing fire hydrant at City Hall. If you prefer to contact a Police Supervisor by phone, call 214-987-5367 or 214-460-3708. You can also visit with a Police Supervisor in person. The Police Department is located at City Hall (3800 University Blvd.)
• Information concerning inquires, complaints or compliments are forwarded to the Chief of Police for investigation or review. Email Chief Mathes. Office Phone: 214-987-5355.   

Citizen Complaint/Compliment Form

Forma en Espanol
 

Please print form and mail directly to:
Bill Mathes, Chief of Police
University Park Police Department
3800 University Blvd.
University Park, TX 75205

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UP Crime Statistics 2001-2021

For years, every February UPPD has provided residents with a recap on recent crime activity in University Park. This year, instead of a 12-month snapshot - the department’s crime analyst charted occurrences for a full range of crime categories from 2001 to 2021.  During the past 20 years, as highlighted by print and online publications that independently report on the country’s safest communities, for cities of comparable size, University Park remains among the safest places to live and work.
To review the data click here.

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Commission on Accreditation for Law Enforcement Agencies

UPPD is recognized as a Gold Standard agency by the Commission on Accreditation for Law Enforcement Agencies (CALEA). There are only about 670 police agencies in the U.S. that have achieved CALEA accreditation.  The process requires continued compliance with over 480 standards of law enforcement professionalism.    

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