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January 2022 UPdate.

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Bike thief caught on camera. Have you seen this suspect or stolen truck?

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COVID-19 Updates and Information.

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City buildings - Martin Luther King, Jr. Day holiday hours.

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Oncor Tree Trimming - various UP neighborhoods.

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The status of various infrastructure improvement projects.

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Wednesday, January 19 at 10:45 a.m. - Preschool STEAM and Stories.

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Thursday, January 20 at 10:45 a.m. - Toddler Story Time @ UPPL.

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Thursday, January 20 at 7 p.m. - UP & Coming Author Series at UP Public Library.

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Friday, January 21 at 10:45 a.m. - Baby Story Time @ UPPL.

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Saturday, January 22 at 3 p.m. - UP @ the Library Family Time.

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Wednesday, January 26 at 10:45 a.m. - Preschool STEAM and Stories.

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Tuesday, January 18, 2022 - City Council Meeting

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Tuesday, February 1, 2022 - City Council Meeting

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Oncor Tree Trimming slated for various UP neighborhoods

January 10, 2022

Oncor Tree Trimming slated for various UP neighborhoods

Oncor contractors will begin trimming trees in specific University Park neighborhoods starting the week of January 17. Weather permitting, this round of vegetation management will continue for six to eight weeks. Additional neighborhoods could be added to the list in late February.

Map of work areas

To view the block-by-block locations of the work, click here. Homeowners in the work areas should receive a door notice from Oncor a week or two before work begins. 

Why is the work necessary?

Trees that grow near power lines pose a serious safety risk and are one of the top causes of power outages each year, along with lightning and wildlife. Service interruptions caused by trees are more than an incon­venience. They can endanger lives through the failure of life support systems, fire alarms, and traffic signals. Power out­ages can also be very costly, especially to commercial and in­dustrial customers.

Under Texas law, Oncor may prune or remove trees that interfere with the reliability and integrity of electrical service within their service area. When this happens, Oncor follows generally accepted industry guidelines and best practices. State law also gives Oncor the authority to go onto residential property to conduct their trimming efforts.

Learn more about Oncor's tree trimming practices.

Virtual Assistant created to improve customer communications

Oncor.com is a new virtual assistant platform to boost customer engagement. This virtual assistant can:
  • Report outages
  • Provide status updates
  • Respond to inquiries about vegetation management

In mid-2022, the virtual assistant will be able to perform more actions and also engage with customers through text messaging. Starting in November 2022, a second initiative will enhance notifications to customers about vegetation management (tree trimming) in their area. In addition to the current door hangers, customers enrolled in My Oncor Alerts will receive an automated notification four weeks and two weeks before work is scheduled to begin.