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COVID-19 Updates and Information.

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Master Plan Virtual Town Hall - Extended!

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Bennett Williams chosen to help Mayor light the Holiday Tree in Snider Plaza.

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November 2020 UPdate.

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Virtual Snider Plaza Tree Lighting - November 22

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Young resident to help Mayor light the Holiday Tree in Snider Plaza.

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Wednesday, December 2 at 3:45 p.m. - Virtual Preschool STEAM and Stories.

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Thursday, December 3 at 10:45 a.m. - Virtual Toddler Story - UP Public Library

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Friday, December 4 at 10:45 a.m. - Virtual Baby Story Time.

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Wednesday, December 9 at 3:45 p.m. - Virtual Preschool STEAM and Stories.

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Thursday, December 10 at 10:45 a.m. - Virtual Toddler Story - UP Public Library

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Friday, December 11 at 10:45 a.m. - Virtual Baby Story Time.

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Tuesday, December 1, 2020 - City Council Meeting


COVID-19 Updates and Information

November 25, 2020

Click here to sign up to receive a weekly Friday UPdate with COVID-19 information and updates.
Notification from Dallas County on COVID-19 positive cases in UP - November 24

Dallas County Health and Human Services has notified the City that as of November 24, a total of 571 University Park residents have tested positive for COVID-19 since reporting began in March. There have  been 69 additional cases reported since November 20.   That is University Park's biggest change in total cases during a five-day span over the past nine months.  

Respecting individual privacy, this is the only information being released at this time.

Case totals are supplied to the County through hospital reports. Dallas County does not track or report on those who have recovered from the virus. 

Also note, the County has added a new category to its tracking data called "probable cases."  That number indicates that a resident has either meet clinical criteria for COVID-19, or there is presumptive lab evidence to indicate that.  The missing element is a lab test confirming that the resident is COVID-19 positive.    

For more information and the latest data from the County, click here

Notification from the County of total positive COVID-19 cases in UP (March to Current Date)
Date Total DCHHS positive cases in UP
3/24/2020 8
3/31/2020 12
4/28/2020 25
5/29/2020 26
6/30/2020 38
7/31/2020 75
8/28/2020 142
9/29/2020 250
10/30/2020 342
11/3/2020 359
11/6/2020 360
11/10/2020 377
11/13/2020 387
11/17/2020 439
11/20/2020 502
11/24/2020 571

Dallas County Public Health Committee - Advice for Winter Holiday Gatherings

Dallas County's Public Health Committee has put together dozens of tips in a presentation titled Advice for Winter Holiday Gatherings. It contains advice on traveling, celebrating with family, meals and how to safely interact with visitors and guests. To view the document, click here.

Dallas County raises COVID-19 risk level to red

Acting on a recommendation from Dallas County's Public Health Committee, the County has moved its color-coded coronavirus threat level back to red. The move comes after a sharp and sustained increase in new COVID-19 cases, hospitalizations and deaths.
Under this highest risk level, residents are urged to stay home unless they are performing essential activities.
For more information about the guidelines at each level, written by local public health, epidemiology and infectious disease experts, click here.
Governor Abbott expands operating capacity of restaurants/certain other businesses

See how 75 percent capacity impacts these stakeholders:
Restaurants may operate for dine-in service up to 75% of the total listed occupancy inside the restaurant; outdoor dining is not subject to an occupancy limit; and restaurant employees and contractors are not counted towards the occupancy limitation. This applies only to restaurants that have less than 51% of their gross sales from alcoholic beverages.

Limitations on outdoor gatherings still in effect 

For any outdoor gathering in excess of 10 people, other than those set forth in the Executive Order (GA-30) in paragraph Nos. 1, 2, 3, or 5, the gathering is prohibited unless the mayor of the city in which the gathering is held, or the county judge in the case of a gathering in an unincorporated area, approves of the gathering, and such approval can be made subject to certain conditions or restrictions not inconsistent with this executive order.

In making these announcements Governor Abbott said, "Texans should remember that a steady and significant decline in COVID-19 cases is not a sign to let up in our vigilance against the virus. Instead, Texans must continue to heed the guidance of medical experts by wearing a mask, social distancing, and practicing proper sanitation strategies. By maintaining health and safety standards that are proven to mitigate COVID-19, we can continue to slow the spread while opening up the Texas economy."

Dashboard with information about COVID-19 cases on the SMU campus

Working in conjunction with local health and public policy officials, SMU has developed a comprehensive plan to enhance the safety of everyone on campus and minimize the spread of COVID-19.  This plan includes, but is not limited to, enhanced cleaning protocols, changes to the academic calendar and contact tracing procedures.  To view a dashboard of confirmed COVID-19 cases, click here.

Dashboard with information about HPISD COVID-19 cases

Highland Park ISD created a public webpage to provide staff and community members with timely and transparent information related to HPISD lab-confirmed COVID-19 cases.  To view the dashboard, click here.

Help for those who are struggling to pay their natural gas bills

If you or someone you know is having difficulty with past due energy bills during this unprecedented time, made more difficult by the pandemic, here is information about assistance for Atmos Energy customers.

UP Public Library modifies hours of service

As health and safety precautions related to COVID-19 continue, based on recent user data, both onsite and at curbside, library service hours have been modified to better meet your needs.  Here are our new hours of operation:

Library Browsing:
Tuesday, Wednesday, Thursday      10 a.m. to 6 p.m.
Friday and Saturday                         10 a.m. to 5 p.m. 
Curbside Pickup:
Tuesday through Thursday           10 a.m. to 6 p.m.
Friday and Saturday                      10 a.m. to 5 p.m.

  • Curbside Service is available to all library card holders.  Just place your items on hold as you normally would by either using our online catalog, calling the library at 214-363-9095, or using the library’s app UPTXLIB.
  • When your items are ready, a library staff member will call you.  Please wait for the phone call before coming to the library for your items.  A text or email from the library may not mean that your items are ready for pick up.
  • When you pull to the curb in front of the library’s entrance, call us at 214-363-9095 to let us know that you are here. Please do not leave a message. Please have your trunk or hatch open and remain inside your vehicle.
  • Library staff is available for phone requests and research assistance on Tuesday through Saturday from 10 a.m. to 5 p.m.
  • Books may be returned in the library’s downstairs book return drop 24/7
  • Items without holds will still be automatically renewed.

Governor signs Executive Order requiring use of facial coverings 

Governor Greg Abbott's Executive Order requires all Texans to wear a face covering over the nose and mouth when inside a commercial entity, building or public space wherever it is not feasible to maintain six feet of social distancing from another person not in the same household.  The Order takes effect at noon on July 3.

A few specifics:
  • Does not apply to children younger than 10 years of age
  • Does not apply when people are consuming food and drink, or are seated at a restaurant
  • Does not apply when people are exercising outdoors and are maintaining a safe distance from other people not in the same household
  • Does not apply to anyone who is in a swimming pool, lake, or similar body of water
  • Does not apply to Counties with less than 20 positive COVID-19 cases

To read the full Order, click here.

Social distancing at City facilities 

In line with the Governor's July 2 Executive Order, for your health and to maintain the health of our workforce, City employees are continuing to practice social distancing. Accordingly, access to City buildings is limited. 
  • City Hall - Face coverings must be worn.  Masks are available for those who enter the lobby and the 24 hour entrance. Visitors are encouraged to speak with desired staff by cell phone or by appointment. Of course, public walk-up access to our 911 Call Center remains available day or night.
  • Peek Service Center - Front doors will continued to be locked during business hours. Visitors are encouraged to set appointments with staff.  Masks must be worn inside the Peek Service Center.  If you do not have one, masks will be provided.
  • University Park Public Library - Masks must be worn inside the facility.  Masks are available for those who do not have them.  Curbside service is still available.
  • Municipal Court - Wednesday Night Court remains suspended, the Court Window at City Hall continues to be staffed. 
  • 2525 University Transfer Station - Masks must worn inside the building.  Masks will be provided for those who do not have them. 
  • Other Services - Fire Department: Station tours, birthday parties and child safety seat installations remain suspended. Police Department: Fingerprinting and station tours remain suspended.