picture of town fountain

Sanitary Sewer Collection

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COVID-19 Updates and Information.

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Recreational Swimming begins July 1 at HAC.

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Street milling & repaving project locations.

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The Arbor - July 2020.

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Director of Parks and Recreation, Gerry Bradley retires.

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“Front Porch Project” photographer - UP 2020 Citizen of the Year.  

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City event cancellations due to COVID-19.

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Tuesday, July 7, 2020 - City Council Meeting

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Sanitary wastes flow by gravity from each residence, school, and business through a network of pipes referred to as the "sanitary sewer collection system."  Like the water distribution system, the collection system is buried below most alley and some street rights-of-way throughout the community.  The Infrastructure Maintenance Division staff routinely performs the following services:
 

  • Install / repair sanitary sewer service taps (sewer main to property line) for each residential or commercial customer
  • Repair pipe failures within the collection system
  • Clear blockages in the collection system
  • Support the Engineering Division in its design and reconstruction of aging collection infrastructure

To Report a Problem

Residents are encouraged to report any discharge they observe overflowing from a manhole in the pavement or to request assistance with problems they may be experiencing with sanitary backups at their residence by calling the City's 311 Information Line (24 hrs. a day).  Residents can also request assistance by completing an online Service Request form.

Some cell phone users and residents with phone service provided by Voice-Over-Internet programs may have to dial 214-987-5496 to reach the City's 311 service.