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Sanitary Sewer Collection

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EVENTS
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Perot Memorial Services - details. 

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July 2019 UPdate.

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Mosquito Fogging Scheduled for Friday, July 12. 

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Purse snatching suspect in custody.

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UPPD and HPDPS asking for public’s assistance to identify burglary suspects    

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Dive-In Movies, Summer 2019.

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Wednesday, July 17 at 11:00 a.m. - Summer Splash Story Time.

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Wednesday, July 17 at 6:30 p.m. - Giddy UP with Reading: Legendary Black Belt Academy.

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Wednesday, July 17 at 5 p.m. - Court Night.

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Thursday, July 18 at 10:45 a.m. - Toddler Story at UP Public Library.

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Friday, July 19 at 10:45 a.m. - Baby Story Time at UP Public Library.

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Saturday, July 20 at 2 p.m. - UP @ the Library Family Craft Time.

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Tuesday, August 6, 2019 - City Council Meeting

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Sanitary wastes flow by gravity from each residence, school, and business through a network of pipes referred to as the "sanitary sewer collection system."  Like the water distribution system, the collection system is buried below most alley and some street rights-of-way throughout the community.  The Infrastructure Maintenance Division staff routinely performs the following services:
 

  • Install / repair sanitary sewer service taps (sewer main to property line) for each residential or commercial customer
  • Repair pipe failures within the collection system
  • Clear blockages in the collection system
  • Support the Engineering Division in its design and reconstruction of aging collection infrastructure

To Report a Problem

Residents are encouraged to report any discharge they observe overflowing from a manhole in the pavement or to request assistance with problems they may be experiencing with sanitary backups at their residence by calling the City's 311 Information Line (24 hrs. a day).  Residents can also request assistance by completing an online Service Request form.

Some cell phone users and residents with phone service provided by Voice-Over-Internet programs may have to dial 214-987-5496 to reach the City's 311 service.