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Sanitary Sewer Collection

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EVENTS
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COVID-19 Updates and Information.

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September 2020 UPdate.

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Oncor tree trimming - northeast section of UP

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9/11 Ceremony Through the Years.

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Meet your new School Resource Officers!

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The Arbor - September 2020.

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Wednesday, September 23 at 3:45 p.m. - Virtual Preschool STEAM and Stories.

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Thursday, September 24 at 10:45 a.m. - Virtual Toddler Story - UP Public Library

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Friday, September 25 at 10:45 a.m. - Virtual Baby Story Time.

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Upcoming City events have been canceled or suspended due to COVID-19.

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Wednesday, September 30 at 3:45 p.m. - Virtual Preschool STEAM and Stories.

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Tuesday, October 6, 2020 - City Council Meeting

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Sanitary wastes flow by gravity from each residence, school, and business through a network of pipes referred to as the "sanitary sewer collection system."  Like the water distribution system, the collection system is buried below most alley and some street rights-of-way throughout the community.  The Infrastructure Maintenance Division staff routinely performs the following services:
 

  • Install / repair sanitary sewer service taps (sewer main to property line) for each residential or commercial customer
  • Repair pipe failures within the collection system
  • Clear blockages in the collection system
  • Support the Engineering Division in its design and reconstruction of aging collection infrastructure

To Report a Problem

Residents are encouraged to report any discharge they observe overflowing from a manhole in the pavement or to request assistance with problems they may be experiencing with sanitary backups at their residence by calling the City's 311 Information Line (24 hrs. a day).  Residents can also request assistance by completing an online Service Request form.

Some cell phone users and residents with phone service provided by Voice-Over-Internet programs may have to dial 214-987-5496 to reach the City's 311 service.