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Pay My Bill

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The Arbor - August 2020.

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COVID-19 Updates and Information.

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Caruth Park Stormwater Detention Project - May 2020.  

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July 2020 UPdate.

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Recreational Swimming begins July 1 at HAC.

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The Arbor - July 2020.

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Upcoming City events have been canceled or suspended due to COVID-19.

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Tuesday, August 4, 2020 - City Council Meeting

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Tuesday, August 18, 2020 - City Council Meeting


Service Window Advisory
During this time of limited building access, for your health and safety and for ours, please consider paying your City utility bill using our online payment system or through automatic bank draft.  Of course, you can always call customer service at 214-987-5321 for assistance with bill payment.

Access Your Account

Online payment update - The online payment system was recently upgraded. When you log on, you must create a user name and password to access your account. You can complete this task by clicking "Create User Profile" on the Utilities Services home page, which can be accessed above. You may also create a profile here.

To access your account details, pay your water bill online or sign up for automatic online billing Click Here.

eUtilities Enrollment

To enroll in eUtilities, please have your full account number ready. Also, be ready to provide the name on the account as it appears on your bill. We recommend that you have a copy of your bill on hand the first few times you login. This will make the process easy. If you do encounter problems during the login process or while trying to use the system, please contact the City's Utility Billing Department at 214-987-5322.  Please note - When signing up for recurring credit card payment, be aware that a billing cycle has to complete before your credit card is charged for payment. 

eUtilities provides you with the ability to:
  • Securely pay your City of University Park water bill
  • View prior billing cycle consumption history
  • Billing and payment history
  • Enroll in paperless eBill program
  • Enroll in automatic online billing