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Utility Services

NEWS
EVENTS
MEETINGS
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Two suspects in custody following carjacking in UP.

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Mosquito Fogging - June 13 after 9:30 p.m. - All alleys & City parks. 

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Power outage updates.

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Seeking feedback - potential Miracle Mile renovations.

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Dive-In Movies, summer 2019.

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July 4, 2019 event details.

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Wednesday, June 19 at 11:00 a.m. - Summer Splash Story Time.

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Wednesday, June 19 at 5 p.m. - Court Night.

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Thursday, June 20 at 10:45 a.m. - Toddler Story at UP Public Library.

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Friday, June 21 at 10:45 a.m. - Baby Story Time at UP Public Library.

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Wednesday, June 26 at 11:00 a.m. - Summer Splash Story Time.

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Wednesday, June 26 at 5 p.m. - Court Night.

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Tuesday, June 18, 2019 - City Council Meeting

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Tuesday, July 16, 2019 - City Council Meeting

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The City operates the water distribution and wastewater (sanitary sewer) collection systems within University Park.  The City purchases treated water from the Dallas County/Park Cities Municipal Utilities District (MUD), and it contracts with the City of Dallas Water Utilities for wastewater treatment.
 

Account holders receive a monthly bill from the City for
 


Other services may also be on the bill, such as Direct Alarm Monitoring or Alarm Registration.

City utility technicians read every water meter in University Park monthly using hand-held computers.  Read data is keyed into the hand-held units and then uploaded into the City's billing system.  Bills are produced monthly in two cycles (1st and 15th of the month).

Contact Us: 214-987-5321

Residents may review their consumption and billing history online by enrolling in the City's eUtilities program.  Residents can also contact the City's Utility Billing Office at 214-987-5321 (Monday-Friday) 8 a.m to 5 p.m.
 

sign up for new servicE

Make one-time payment

register for recurring payment
 
Water & Sewer Emergencies
  • Call the City's 311 line (24 hrs. a day)
  • Voice Over-Internet phone users may have to dial to connect with the 311 call taker

Other Helpful Links