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Utility Services

NEWS
EVENTS
MEETINGS
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FY20 Proposed Budget Information.

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August 2019 UPdate.

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Mosquito Fogging Scheduled for Thursday, August 15. 

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Council looking for public input regarding possible short-term rental prohibition.

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UPFD awarded prestigious Best Practices Recognition.

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City Council approves Miracle Mile concept design.

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City Council Meeting - 5 p.m.

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Wednesday, August 21 at 5 p.m. - Court Night.

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Wednesday, August 28 at 5 p.m. - Court Night.

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Sunday, September 8 at noon - Doggie Splash Day at the Holmes Aquatic Center.

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Tuesday, August 20, 2019 - City Council Meeting

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Tuesday, September 3, 2019 - City Council Meeting

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The City operates the water distribution and wastewater (sanitary sewer) collection systems within University Park.  The City purchases treated water from the Dallas County/Park Cities Municipal Utilities District (MUD), and it contracts with the City of Dallas Water Utilities for wastewater treatment.
 

Account holders receive a monthly bill from the City for
 


Other services may also be on the bill, such as Direct Alarm Monitoring or Alarm Registration.

City utility technicians read every water meter in University Park monthly using hand-held computers.  Read data is keyed into the hand-held units and then uploaded into the City's billing system.  Bills are produced monthly in two cycles (1st and 15th of the month).

Contact Us: 214-987-5321

Residents may review their consumption and billing history online by enrolling in the City's eUtilities program.  Residents can also contact the City's Utility Billing Office at 214-987-5321 (Monday-Friday) 8 a.m to 5 p.m.
 

sign up for new servicE

Make one-time payment

register for recurring payment
 
Water & Sewer Emergencies
  • Call the City's 311 line (24 hrs. a day)
  • Voice Over-Internet phone users may have to dial to connect with the 311 call taker

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