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Utility Services

NEWS
EVENTS
MEETINGS
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COVID-19 Updates and Information.

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Enter the Virtual Pumpkin Decorating Contest! 

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October 2020 UPdate.

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Upcoming Seasonal Events. 

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Park Cities recycling event - Saturday, November 7.  

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November 3 General Election Voter Information.

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Saturday, October 24 at 10 a.m. - Prescription Drug Take Back Day.

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Wednesday, October 28 at 3:45 p.m. - Virtual Preschool STEAM and Stories.

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Thursday, October 29 at 10:45 a.m. - Virtual Toddler Story - UP Public Library

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Friday, October 30 at 10:45 a.m. - Virtual Baby Story Time.

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Wednesday, November 4 at 3:45 p.m. - Virtual Preschool STEAM and Stories.

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Thursday, November 5 at 10:45 a.m. - Virtual Toddler Story - UP Public Library

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Tuesday, November 3 at 5 p.m. - City Council Meeting

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The City operates the water distribution and wastewater (sanitary sewer) collection systems within University Park.  The City purchases treated water from the Dallas County/Park Cities Municipal Utilities District (MUD), and it contracts with the City of Dallas Water Utilities for wastewater treatment.

Account holders receive a monthly bill from the City for
 


Other services may also be on the bill, such as Direct Alarm Monitoring or Alarm Registration.

City utility technicians read every water meter in University Park monthly using hand-held computers.  Read data is keyed into the hand-held units and then uploaded into the City's billing system.  Bills are produced monthly in two cycles (1st and 15th of the month).

Contact Us: 214-987-5321

Residents may review their consumption and billing history online by enrolling in the City's eUtilities program.  Residents can also contact the City's Utility Billing Office at 214-987-5321 (Monday-Friday) 8 a.m to 5 p.m.
 

sign up for new servicE

Make one-time payment

register for recurring payment
 
Water & Sewer Emergencies
  • Call the City's 311 line (24 hrs. a day).
  • Voice Over-Internet phone users may have to dial to connect with the 311 call taker, or call 214-987-5496.

Other Helpful Links