picture of town fountain

Utility Services

NEWS
EVENTS
MEETINGS
News Icon

Oncor tree trimming in UP - updated

News Icon

Snider Plaza REAP Strategy

News Icon

January 2020 UPdate.

News Icon

Rainbow Trout Stocking in Caruth Park - December 3 & January 22.  

News Icon

The Arbor - January 2020.

News Icon

Updates on aggravated robbery at CVS/Mockingbird

Events Icon

Tuesday, January 28 at 4 p.m. - Elementary Explorers at UP Public Library.

Events Icon

Wednesday, January 29 at 3:45 p.m. - Preschool Story Time at UP Public Library.

Events Icon

Wednesday, January 29 at 5 p.m. - Court Night

Events Icon

Thursday, January 30 at 10:45 a.m. - Toddler Story at UP Public Library.

Events Icon

Thursday, January 30 at 3:30 p.m. - STEAM Station at UP Public Library.

Events Icon

Friday, January 31 at 10:45 a.m. - Baby Story Time at UP Public Library.

Meetings Icon

Tuesday, February 4, 2020 - City Council Meeting

VIEW ALL NEWS VIEW ALL EVENTS VIEW ALL MEETINGS

The City operates the water distribution and wastewater (sanitary sewer) collection systems within University Park.  The City purchases treated water from the Dallas County/Park Cities Municipal Utilities District (MUD), and it contracts with the City of Dallas Water Utilities for wastewater treatment.
 

Account holders receive a monthly bill from the City for
 


Other services may also be on the bill, such as Direct Alarm Monitoring or Alarm Registration.

City utility technicians read every water meter in University Park monthly using hand-held computers.  Read data is keyed into the hand-held units and then uploaded into the City's billing system.  Bills are produced monthly in two cycles (1st and 15th of the month).

Contact Us: 214-987-5321

Residents may review their consumption and billing history online by enrolling in the City's eUtilities program.  Residents can also contact the City's Utility Billing Office at 214-987-5321 (Monday-Friday) 8 a.m to 5 p.m.
 

sign up for new servicE

Make one-time payment

register for recurring payment
 
Water & Sewer Emergencies
  • Call the City's 311 line (24 hrs. a day).
  • Voice Over-Internet phone users may have to dial to connect with the 311 call taker, or call 214-987-5496.

Other Helpful Links