Committed to Excellence
COVID-19 Updates and Information.
April 2021 UPdate.
How to shut off your water at the meter.
Register for special outdoor programs on The Lumen's rooftop terrace!
The Arbor - April 2021
The Catfish are waiting for you in Caruth Park - catch them while you can!
Friday, April 23 at 10:45 a.m. - Virtual Baby Story Time.
Saturday, April 24 at 9 a.m. - UPLift Spring Rooftop Yoga at The Lumen.
Wednesday, April 28 at 3:45 p.m. - Virtual Preschool STEAM and Stories.
Thursday, April 29 at 10:45 a.m. - Virtual Toddler Story - UP Public Library
Friday, April 30 at 10:45 a.m. - Virtual Baby Story Time.
Tuesday, May 4, 2021 - City Council Meeting
Tuesday, May 18, 2021 - City Council Meeting
The City operates the water distribution and wastewater (sanitary sewer) collection systems within University Park. The City purchases treated water from the Dallas County/Park Cities Municipal Utilities District (MUD), and it contracts with the City of Dallas Water Utilities for wastewater treatment.
Account holders receive a monthly bill from the City for
Other services may also be on the bill, such as Direct Alarm Monitoring or Alarm Registration.
City utility technicians read every water meter in University Park monthly using hand-held computers. Read data is keyed into the hand-held units and then uploaded into the City's billing system. Bills are produced monthly in two cycles (1st and 15th of the month).
Contact Us: 214-987-5321
Residents may review their consumption and billing history online by enrolling in the City's eUtilities program. Residents can also contact the City's Utility Billing Office at 214-987-5321 (Monday-Friday) 8 a.m to 5 p.m.