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Utility Services

NEWS
EVENTS
MEETINGS
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COVID-19 Updates and Information.

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September 2021 UPdate.

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Stormwater Improvement Project Update – New detours near Hillcrest.

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The Arbor - September 2021.

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Register for Doggie Splash Day - October 2 from 10 a.m. to 1 p.m.

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Give us your feedback on the 2021 pool season! 

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Thursday, September 23 at 10:45 a.m. - Toddler Story Time in Goar Park.

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Friday, September 24 at 10:45 a.m. - Baby Story Time in Goar Park.

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Saturday, September 25 at 3 p.m. - UP @ the Library Family Time.

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Thursday, September 30 at 10:45 a.m. - Toddler Story Time in Goar Park.

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Tuesday, October 5, 2021 - City Council Meeting

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Tuesday, October 19, 2021 - City Council Meeting

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The City operates the water distribution and wastewater (sanitary sewer) collection systems within University Park.  The City purchases treated water from the Dallas County/Park Cities Municipal Utilities District (MUD), and it contracts with the City of Dallas Water Utilities for wastewater treatment.

Account holders receive a monthly bill from the City for
 


Other services may also be on the bill, such as Direct Alarm Monitoring or Alarm Registration.

City utility technicians read every water meter in University Park monthly using hand-held computers.  Read data is keyed into the hand-held units and then uploaded into the City's billing system.  Bills are produced monthly in two cycles (1st and 15th of the month).

Contact Us: 214-987-5321

Residents may review their consumption and billing history online by enrolling in the City's eUtilities program.  Residents can also contact the City's Utility Billing Office at 214-987-5321 (Monday-Friday) 8 a.m to 5 p.m.
 

sign up for new servicE

Make one-time payment

register for recurring payment
 
Water & Sewer Emergencies
  • Call the City's 311 line (24 hrs. a day).
  • Voice Over-Internet phone users may have to dial to connect with the 311 call taker, or call 214-987-5496.

In an emergency due to broken or frozen pipes, it is important to know the location of your home's water shut-off valve. The City has prepared a brochure illustrating the simple few actions that are needed to turn the water off and turn the water back on.




Click here to download and print the brochure. 
Other Helpful Links