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COVID-19 Updates and Information.
Snider Plaza - Virtual Meetings
The Arbor - April 2020.
Search for Citizen of the Year 2020.
Information about the 2020 Census.
What's new at the UP Library.
City event cancellations due to COVID-19.
Tuesday, April 7, 2020 - City Council Meeting
Residential trash collection is provided twice a week for each residence in University Park. All trash should be placed out by 7 a.m. on collection days. The City charges the following amounts per month for collection of garbage and trash from residences. (Rates effective October 1, 2019)
Trash cans (maximum 32-gallon capacity) must be located on private property adjacent to the alley right-of-way. Each trash can must have a lid, which must be secured by wire or chain to a fence, building, or other structure. Residents must have an adequate number of trash cans to contain a normal amount of refuse. If there is additional volume that cannot fit into the trash cans, plastic bags may be set out on the day of collection ONLY.
Residents may request additional information by calling the City's 311 Information Line or by completing the a Service Request form.
Residents can fill their recycling containers with the same items that have been placed in the blue bags and bins:
City sanitation personnel have confidence that the material in the blue recycling bags is intended for recycling. The City-marked containers and bins provide crews with that same level of confidence. Residents are urged not to place recycling material in any thing other than the City-marked containers, bins or blue recycling bags. Blue recycling bags can be purchased at any local grocery or drugstore.
Note: Each resident receiving an individual City sanitation bill will be charged a recycling fee. (Rates effective October 1, 2019)
Paper Towel – 2 to 4 weeks
Banana Peel – 3 to 4 weeks
Paper Bag – 1 month
Apple Core – 2 months
Orange Peel – 6 months
Milk Carton – 5 years
Tin/Steel Can – 50 years
Foam Plastic Cup – 200 to 400 years
Plastic Bottle – 450 years
Plastic Bag – 200 to 1000 years
For $10 residents can now exchange their existing 18-gallon recycling bin for a 32-gallon recycling container with a tight-fitting lid. The lid keeps contents dry and prevents materials like newspapers from blowing away. Those who don't want to exchange their 18-gallon recycling bin can purchase a 32-gallon bin for $20. Residents should note that the new containers must comply with the same City Code provisions that apply to trash containers. Specifically, the 32-gallon containers cannot be placed in the alley right-of-way and their lids must be attached to a fence or other permanent object.
Residents can request one of the new recycling containers by calling 311 or by submitting an online request, click here.
Once a request has been made, the new container will be delivered to the alley or regular trash collection location for that particular address. The trade-in bin should be left for a sanitation crew member to collect at that same location. The $10 charge for the new container will be added to the resident’s next utility bill. While residents are still allowed to deposit recycling material in the more familiar blue bags and bins, residents should fill their containers or bins first and then use the blue bags.
Additional containers can be purchased for $20 or $10 with the trade-in of a recycling bin. This includes residents who:
Residents may request additional information regarding recycling operations by calling 214-987-5451. Phone calls will be answered between 8 a.m. and 5 p.m. on weekdays.
Tree limbs and branches should be placed on the parkway for pickup. The cost for brush collection depends upon the volume of material. Any brush charges are then added to the resident's next utility bill. (Rates effective October 1, 2019)
The Sanitation Division provides collection and disposal of large and bulky items, such as appliances or large furniture. Residents should place these items on the parkway for pick up on a "call-in" basis. The City charges the following amounts for the removal of appliances, furniture and other large items. (Rates effective October 1, 2017)
Residents may request special pick-ups by calling the City's 311 Information Line or by completing a Service Request form.
University Park residents may use the City's solid waster transfer station, located at 2525 University Blvd, once a month without charge. The Transfer Station is open to the public from 7 a.m. to 5 p.m. Monday through Friday. The Transfer Station is closed on observed Holidays. Use of the transfer station is restricted to residents, who must be present when off-loading. For more than one load per month, the following fees apply:
Residents may request additional information regarding use of the transfer station by calling the City's 311 Information Line or by completing a Service Request form.
To view the Site Operating Plan for the City’s Solid Waste Transfer Station, click here.
The City, through an Interlocal Agreement with Dallas County, participates in a program to provide safe and legal disposal of Household Hazardous Waste (HHW) for University Park residents.
Both services are free to University Park residents. Please bring a driver's license and a recent utility bill stub to prove residency. The Household Chemical Collection Center is located at:
Household Chemical Collection Center (HC3)
11234 Plano Road
Dallas, Texas 75243
The HC3 is located one mile north of IH-635 (LBJ Freeway). The facility is the first building past the railroad tracks (heading north on Plano Road) on the east side of Plano Road. The building is easily identifiable by its white color and bright turquoise trim.
Hours of Operation
Until further notice the Home Chemical Collection Center will only be open on Tuesday 9 a.m. - 7:30 p.m.
Tuesday: 9 a.m. - 7:30 p.m.
Wednesday: 8:30 a.m. - 5 p.m.
Thursday: 8:30 a.m. - 5 p.m.
Second Saturday of each month: 9 a.m. - 3 p.m.
Fourth Saturday of each month: 9 a.m. - 3 p.m.
Note: Closed every Sunday, Monday and Friday
For information about collection events, call 214-553-1765.
Under Texas state law, computer manufacturers are also responsible for recycling unwanted personal computers. Click on the following brochure for more information:
In addition to University Park, other Dallas County cities participate in the program. Non-University Park residents should call their own cities to confirm program participation, or call 214-533-1765. This program is paid for by cities participating in the Dallas Area Household Hazardous Waste Network and Dallas County.
For more information about HC3, plus 2020 holidays observed, CLICK HERE.
For additional information residents may call the City's 311 Information Line or complete a Service Request form.
The City of University Park and the Town of Highland Park host two community recycling events a year. The spring event is held in April, the fall event is held in late September or early October. Paper products, e-waste and clothing/household items are accepted.
Paper products and documents that can be disposed of include: Tax records, medical records, legal files, financial records, invoices, canceled checks, blueprints, contracts, payroll records, company letterhead, junk mail containing personal information, and any information that contains credit card, social security, driver license and account numbers.
Accepted E-waste items include: computers, computer monitors, computer accessories, TV’s, printers, DVD/CD players, copiers, fax machines, scanners, cell phones and chargers, external hard drives, video and camera equipment, video game systems, microwaves, cables, power cords, powers strips and more.
Specific dates are advertised on the City website, in the local media and on social media.
“Sharps” is a medical term for items with sharp points or edges that can puncture or cut skin. Examples include needles, syringes, and lancets. Every year University Park sanitation workers are injured by sharps that are improperly discarded. Approximately 9 million Americans use sharps to manage medical conditions. This results in the disposal of more than 3 billion used needles and other sharp items annually.
Brochure - Safe Disposal of Sharps
Mail-Back Programs - Programs that allow home users to mail used Sharps to licensed disposal facilities in Texas.
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