Fire and police vehicles

Service Companies

News Icon

November Oncor vegetation management efforts.

News Icon

COVID-19 Updates and Information.

News Icon

UPPD statements on fatal shooting.

News Icon

Boo! Halloween safety tips from UPPD.

News Icon

Let’s lock UP to reduce crime and protect property! (Part II)

News Icon

October 2021 UPdate.

Events Icon

Wednesday, October 27 at 10:45 a.m. - Preschool STEAM and Stories.

Events Icon

Thursday, October 28 at 10:45 a.m. - Toddler Story Time in Goar Park.

Events Icon

Saturday, October 30 at 1:30 p.m. - Halloween Crafts & Spooky Fun @ UP Public Library.

Events Icon

Saturday, October 30 at 3 p.m. - UP @ the Library Family Time.

Meetings Icon

Tuesday, November 2, 2021 - City Council Meeting

Meetings Icon

Tuesday, November 16, 2021 - City Council Meeting

Authorized Companies to Perform Direct Connections

Thank you for registering your alarm system for monitoring by the City of University Park. If you have any questions about the process, please contact the Direct Alarm office at 214-987-5372.

The companies listed below are participating with the University Park Police Department in performing the work that is necessary to connect your alarm system directly into the Police Department Monitoring Center. You may use any licensed and insured alarm service company that you choose or you may select one from the list of licensed and insured alarm service companies listed down below. The cost for the company to perform this service is between the homeowner/business owner and the alarm service company.

To assist these companies, please have the brand name and model of you current equipment when you call. This can normally be found on the control board or inside cover of your alarm system.  You may also find a brand name on the alarm keypad by a door.

If you are moving into a residence that has been previously monitored by Direct Alarm you will need to have your system tested for proper working order, the existing alarm system codes removed and updated to your new code(s), and have the communications tested to verify that the system is connected directly to the Police Department. Please contact our office and we will refer you to the alarm company that has worked on your system in the past or recommend a new company if you would prefer other options.

* If your home is currently monitored by Direct Alarm you do not need to contact a company. If you would like to have your system checked or serviced, please contact our office and we will refer you to the alarm company that has worked on your system.

Alert Alarms. Inc.
385 Arroyo Circle
Royce City, TX 75189

DTech Systems
P. O. Box 473063
Garland, TX 75047-3063
*Only works on Napco systems*

Home Protection Centre Inc. / Vanco
16525 Addison Rd.
Dallas, TX 75248

Security Assistant 
P.O. Box 550305
Dallas, TX 75355

I.D. Systems
P.O. Box 851254
Richardson, TX 75085-1254

R & M Security
7906-B Royal Lane
Dallas, TX 75230


Aegis Security Systems
17806 Davenport, Suite 210
Dallas, TX 75252

Apex Protection Services, LLC
5034 Branch Hollow Dr.
Garland, TX 75043


For your convenience, we have provided this information in a PDF.  Click Here to Download