Fire and police vehicles

Service Companies

News Icon

COVID-19 Updates and Information.

News Icon

April 2021 UPdate.

News Icon

How to shut off your water at the meter.

News Icon

Register for special outdoor programs on The Lumen's rooftop terrace!

News Icon

The Arbor - April 2021

News Icon

The Catfish are waiting for you in Caruth Park - catch them while you can!

Events Icon

Friday, April 23 at 10:45 a.m. - Virtual Baby Story Time.

Events Icon

Saturday, April 24 at 9 a.m. - UPLift Spring Rooftop Yoga at The Lumen.

Events Icon

Wednesday, April 28 at 3:45 p.m. - Virtual Preschool STEAM and Stories.

Events Icon

Thursday, April 29 at 10:45 a.m. - Virtual Toddler Story - UP Public Library

Events Icon

Friday, April 30 at 10:45 a.m. - Virtual Baby Story Time.

Meetings Icon

Tuesday, May 4, 2021 - City Council Meeting

Meetings Icon

Tuesday, May 18, 2021 - City Council Meeting

Authorized Companies to Perform Direct Connections

Thank you for registering your alarm system for monitoring by the City of University Park. If you have any questions about the process, please contact the Direct Alarm office at 214-987-5372.

The companies listed below are participating with the University Park Police Department in performing the work that is necessary to connect your alarm system directly into the Police Department Monitoring Center. You may use any licensed and insured alarm service company that you choose or you may select one from the list of licensed and insured alarm service companies listed down below. The cost for the company to perform this service is between the homeowner/business owner and the alarm service company.

To assist these companies, please have the brand name and model of you current equipment when you call. This can normally be found on the control board or inside cover of your alarm system.  You may also find a brand name on the alarm keypad by a door.

If you are moving into a residence that has been previously monitored by Direct Alarm you will need to have your system tested for proper working order, the existing alarm system codes removed and updated to your new code(s), and have the communications tested to verify that the system is connected directly to the Police Department. Please contact our office and we will refer you to the alarm company that has worked on your system in the past or recommend a new company if you would prefer other options.

* If your home is currently monitored by Direct Alarm you do not need to contact a company. If you would like to have your system checked or serviced, please contact our office and we will refer you to the alarm company that has worked on your system.

Alert Alarms. Inc.
385 Arroyo Circle
Royce City, TX 75189

DTech Systems
P. O. Box 473063
Garland, TX 75047-3063
*Only works on Napco systems*

Home Protection Centre Inc. / Vanco
16525 Addison Rd.
Dallas, TX 75248

Security Assistant 
P.O. Box 550305
Dallas, TX 75355

I.D. Systems
P.O. Box 851254
Richardson, TX 75085-1254

R & M Security
7906-B Royal Lane
Dallas, TX 75230


Aegis Security Systems
17806 Davenport, Suite 210
Dallas, TX 75252

Apex Protection Services, LLC
5034 Branch Hollow Dr.
Garland, TX 75043


For your convenience, we have provided this information in a PDF.  Click Here to Download