Committed to Excellence
COVID-19 Updates and Information.
The Arbor - January 2021
Searchers recover the body of UPPD Sergeant Robert Ramsey in the waters of Lake Tawakoni
Chief of Police retires after 16 years, new Chief of Police appointed
December 2020 UPdate
Stormwater Detention Project wraps up in Caruth Park
Friday, January 15 at 10:45 a.m. - Virtual Baby Story Time.
Wednesday, January 20 at 3:45 p.m. - Virtual Preschool STEAM and Stories.
Thursday, January 21 at 10:45 a.m. - Virtual Toddler Story - UP Public Library
Friday, January 22 at 10:45 a.m. - Virtual Baby Story Time.
Wednesday, January 27 at 3:45 p.m. - Virtual Preschool STEAM and Stories.
Thursday, January 28 at 10:45 a.m. - Virtual Toddler Story - UP Public Library
Tuesday, January 19, 2021 - City Council Meeting
Tuesday, February 2, 2021 - City Council Meeting
The City of University Park Police Department has offered this unique service for residents since 1999. We provide the monitoring of home and business alarm systems directly from the Police Dispatch Center at 3800 University Blvd.
To provide the Direct Alarm Office with new contact information, or to notify the office of your decision to cancel Direct Alarm service, please use the following email address: firstname.lastname@example.org
Specific questions or concerns about the Direct Alarm program can be emailed to:
This information explains how to join those who subscribe to police monitoring of home/business alarm systems. Residents and business owners should note that all active alarm systems are required to have a permit on file with the Police Department.
If you do not wish to sign up for Direct Alarm service, to satisfy the City permit requirement, click on Step 1 and fill out the necessary information. To sign up for Direct Alarm coverage, click on Step 2 and fill out the necessary information.
Direct Alarm Benefits Video
View Approved Direct Alarm Service Companies >
False Alarm Reduction Tips >
Many homes now use a broadband connection to place phone calls. This technology is known as Voice over Internet Protocol “VoIP.” Most of the time this connection works well as your home’s primary source for communications. However, when paired with some alarms systems, VoIP does not provide enough electrical voltage for the alarm system to know that your phone line is working properly. Additionally, since VoIP comes through your home internet, if for any reason you lose internet service, phone service is also lost. Before changing to VoIP service, the University Park Police Department encourages you to discuss these concerns with your alarm system provider. If you already have VoIP service, the Department recommends that you test the reliability of your system monthly.
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Emergency Notification >