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January 2023 UPdate.
The Arbor - January 2023.
SMU Gary Weber End Zone Stadium project.
Snider Plaza Surface Improvements Project Mock-Up.
Water Bill processing error for some recurring credit card customers.
December 2022 UPdate.
Saturday, January 28 at 10 a.m. - STEAM Station @ the Library.
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Tuesday, February 7 - City Council Meeting
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The City of University Park Police Department has offered this unique service for residents since 1999. We provide the monitoring of home and business alarm systems directly from the Police Dispatch Center at 3800 University Blvd.
To provide the Direct Alarm Office with new contact information, or to notify the office of your decision to cancel Direct Alarm service, please use the following email address: firstname.lastname@example.org
Specific questions or concerns about the Direct Alarm program can be emailed to:
This information explains how to join those who subscribe to police monitoring of home/business alarm systems. Residents and business owners should note that all active alarm systems are required to have a permit on file with the Police Department.
If you do not wish to sign up for Direct Alarm service, to satisfy the City permit requirement, click on Step 1 and fill out the necessary information. To sign up for Direct Alarm coverage, click on Step 2 and fill out the necessary information.
Direct Alarm Benefits Video
Many homes now use a broadband connection to place phone calls. This technology is known as Voice over Internet Protocol “VoIP.” Most of the time this connection works well as your home’s primary source for communications. However, when paired with some alarms systems, VoIP does not provide enough electrical voltage for the alarm system to know that your phone line is working properly. Additionally, since VoIP comes through your home internet, if for any reason you lose internet service, phone service is also lost. Before changing to VoIP service, the University Park Police Department encourages you to discuss these concerns with your alarm system provider. If you already have VoIP service, the Department recommends that you test the reliability of your system monthly.
If you are going to be away from home for an extended period, you can have your home checked daily by a UPPD officer. The process is simple. You can make the request online, or you can download and complete the form below, and return it to the City's 911 Dispatch Center.
Online House Watch Request
Click on the Resident Online Center. If this is the first time you have entered a request for service using the Resident Online Center, you must create an account. You will be asked to provide your name, address and email.
Download House Watch Form
HOUSE WATCH FORM
Return the completed form to the City's 911 Dispatch Center (3800 University Blvd.). Or fax it to 214-987-5364.
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