picture of town fountain

Emergency Preparedness

News Icon

January 2023 UPdate.

News Icon

The Arbor - January 2023.

News Icon

SMU Gary Weber End Zone Stadium project.

News Icon

Snider Plaza Surface Improvements Project Mock-Up.

News Icon

Water Bill processing error for some recurring credit card customers.

News Icon

December 2022 UPdate.

Events Icon

Saturday, January 28 at 10 a.m. - STEAM Station @ the Library.

Events Icon

Tuesday, January 31 at 10:30 a.m. - Baby Story Time @ UPPL.

Meetings Icon

Tuesday, February 7 - City Council Meeting

Meetings Icon

Tuesday, February 21 - City Council Meeting

Emergency management is a means of responding to large scale emergencies or disasters that might impact University Park. The overall purpose of Emergency Management is to coordinate the activities of various city departments responsible for continued operations during disasters, coordinate inter-local agreements for resource utilization, communicate with state and federal agencies, and provide education and training. Ultimately, the purpose of emergency management is to increase the city's capabilities to respond to a hazard or incident and prevent or reduce the impact of the various hazards on the city.

Emergency management is based on an "all hazards" model that is broad in scope and applies to all city departments. The city’s emergency management plan has four basic tenets:


Actions taken before an event occurs to prevent or lessen the impact the event has on life and property. Some examples of mitigation:

  • building codes
  • zoning ordinances
  • grant funding
  • training



Activities, actions, procurements, planning, training and inter-jurisdictional cooperation designed to increase response readiness to identified hazards.


Mobilization of resources to meet the needs of the city in response to the nature of the disaster. Mobilization includes local, county, state and federal resources as necessary. Response is usually associated with the period of time immediately after the event and necessary to ensure life safety.

Examples include - Fire and EMS services, search and rescue, debris removal, public works activities and law enforcement.


Long term mobilization of support operations in returning the city to its pre-event condition. This period is usually when social services and volunteer organizations tasked with relief efforts ramp up their efforts with the following in mind – "the greater the magnitude of the disaster, the greater the recovery effort."


The system is comprised of six sirens located throughout the city for emergencies that may include tornadoes, high winds, civil defense and hazardous materials. The sirens are activated from the 911 center at city hall.

Map of the siren coverage in University Park

The Outdoor Warning Siren System is designed to warn residents who are outside only. With today’s air-conditioned and well insulated homes and our well built vehicles, the sirens may not be heard by those inside.  Residents are encouraged to purchase a weather alert radio and sign up for Code Red, a free severe weather notification service.


The City’s policy and criteria for activation of the outdoor warning sirens was developed in coordination with the National Weather Service. It is generally consistent with criteria used in the surrounding cities in the Dallas/Ft. Worth area.

Outdoor Warning Sirens May be Activated to Notify Residents for a Number of Reasons, Including (but Not Limited to)

  • The National Weather Service issues a Tornado Warning or Severe Thunderstorm Warning with the phrase "Destructive winds in excess of 70 mph (or higher) are likely with this storm" for University Park.

  • Trained storm spotters have reported a tornado in the jurisdiction, or in a neighboring jurisdiction that has the potential to affect University Park.

  • Reported hail of 1.25" in diameter or greater.

  • Hazardous chemical emergency.

  • Other emergencies, as deemed necessary by city administration (in the event of any emergency when residents need to move indoors for their safety).

Once activated, the sirens sound a steady tone for at least three minutes. Depending upon the weather conditions, the system may be continually activated until the danger has passed. An "all clear" message is not sounded.

When You Hear an Outdoor Warning Siren Immediately Seek Shelter Indoors

  • Turn on your radio or television or listen to your weather alert radio.

  • Go to an interior room or hallway on the lowest floor of the building. Put as many walls as possible between you and the outside.

  • Stay away from windows and doors. Get under something sturdy such as a table and if possible, cover yourself with a blanket or sleeping bag.

  • It is strongly recommended that residents designate a shelter area for their home in advance and practice going to that area as a family.

  • If you are in an office building during a severe storm, seek shelter on the lowest level of the building. You can also use the fire escapes or restrooms as shelter areas. Likewise, remember to designate your shelter area in advance; there will be less confusion during severe weather if the location is pre-determined.

  • Don't call 911 to ask why the outdoor warning sirens have been activated. Only call 911 if you have an emergency to report for Police, Fire or EMS assistance.

City of Dallas Siren Activations

There may be times when the City of University Park does not activate its outdoor warning sirens and the City of Dallas does. Based on the activation criteria, each situation is carefully evaluated by the UP emergency management staff using the latest information. Since Dallas surrounds University Park, UP residents may hear some Dallas sirens activate. University Park's outdoor warning sirens will only be activated if the threat concerns University Park.

UP Outdoor Warning Siren System Test

The system is tested on the first Wednesday of every month at 1 p.m., weather permitting. In the event that inclement weather is in the immediate area or forecast, the test may be postponed until the next scheduled test date.


Homes with storm shelters or safe rooms provide an added measure of protection.  However, tornadoes and severe thunderstorms can leave debris on top of shelters, hiding them and those inside from emergency responders. Emergency personnel also benefit from knowing if a property has a safe room that protects against attack or intrusion.   For these reasons, University Park has created a registry to aid in locating and assisting residents who may be trapped or are hiding inside.

The registry provides the University Park Fire Department, the University Park Police Department and the City’s 911 call center with valuable information for each shelter or safe room including contact information, shelter address, and shelter type. It also allows emergency personnel to map these locations, so that in the event of an emergency, those in need of assistance can be quickly located, even when communications are down


Registration can be completed online, by Clicking Here.  Please provide your name, phone number, email, shelter address, and shelter type (storm shelter, safe room, or basement).


Your information will not be shared or distributed for any reason other than to aid University Park emergency responders. If you have questions, please call 214-987-5380.

Fire Sprinkler System Quick Reference Card 
How to Turn Off Water at the Meter Brochure 

Oncor provides an  Outages and Weather web page to assist you with reporting power outages, tracking power outages and reporting downed power lines.  On this page you can also download their MYONCOR app.
Be Ready
  • Before the power goes out, have a flashlight ready and make sure the number for reporting outages is easy to locate.  Your electric bill lists the number to dial to report outages.  Put the number in an easy to find place, on the refrigerator or better yet, program it into your home phone speed dial or your cell phone.
Always Call
  • Don't rely on your neighbors or friends to report an outage.  Oncor depends on telephone calls from consumers to help pinpoint the size and location of extended power outages.  Help Oncor help you.  Please call 888-313-4747 whenever your power is out.
What to do if you see a downed power line
  • If you see a downed power line, leave the area and call 911.  In addition to the downed line potentially being electrified, anything touching the power line, such as a tree branch, could also be electrified. 
  • Do not touch the power line or anything else that is touching it.  It may not look dangerous, but it could still be energized and therefore possibly deadly.  Keep pets, children and others away from the area, too.
  • If a power line falls across your vehicle, call 911 and stay put until help arrives.  Your tires provide important insulation from electric current.  Stepping from your car could make you part of a complete electric circuit, resulting in electric shock or even death.
  • If you need immediate, emergency help, call 911

To view these electric safety tips or for more from Oncor’s Lifetime of Safety program, click here.
UPFD partners with Knox Rapid Access System. Trusted by thousands of fire and law enforcement agencies for over 40 years, Knox Rapid Access Solutions have provided first responders with immediate access into secure buildings, campuses, residences and commercial properties when it matters most. Removing barriers to entry reduces injuries to responders and minimizes property damage.