Government

Notes of special interest due to COVID-19 precautions:  Essential public safety services are operating without disruption. The 911 Dispatch Center continues to take walk-in traffic 24/7.  Notes of special interest due to COVID-19 precautions:
 

City Hall 

• Those conducting business inside the building should wear face coverings
• Except for the 911 Dispatch Center, access is limited - Visitors must use a phone to contact needed departments 
• Wednesday Court Night is suspended through the end of April 

Community Development​ 

• Building inspection procedures have been modified. Contact Community Development at 214-987-5411
• The Peek Service Center located at 4420 Worcola is not accepting walk-in business

Fire 

• Services such as station tours, birthday parties, and child safety seat installations have been suspended

Library ​

• The Library is currently closed. Digital services are available here

Parks 

• All playground equipment is currently closed to the public
• All tennis courts are closed until further notice - The online reservations system has been deactivated 
• All special events through May 1 are canceled - TBD after that date

Police 

• Services such as fingerprinting and station tours have been suspended
• Incident reports and other requests can be made by calling 214-363-3000

Public Works

• The Peek Service Center located at 4420 Worcola is not accepting walk-in business 

Sanitation 

• Garbage and recycling continue to be collected on regularly scheduled days
• Place all trash in plastic bags to help limit exposure of our Sanitation crews
• Brush, yard waste, and bulky items are NOT being collected at this time
• The Transfer Station located at 2525 University is closed to the public

City Hall

3800 University Blvd.
University Park, TX 75205
214-363-1644
8 a.m. to 5 p.m (M-F)

Police/Fire/Medical

Police Administration - 214-987-5355 (Monday-Friday)
Fire Administration - 214-987-5380 (Monday-Friday)
Emergency: 9-1-1
Dispatch Center - Non-Emergency:
214-363-3000
 

Peek Service Center

4420 Worcola Street
Dallas, TX 75206
214-363-1644
8 a.m. to 4:30 p.m. (M-F)
 

UP Public Library

Closed/Digital Service available

8383 Preston Center Plaza, Suite 200
University Park, TX 75225
214-363-9095
Tues. Wed. Thur. 10 a.m. to 8 p.m.
Fri. Sat. 10 a.m. to 5 p.m.
Sun - Mon. Closed

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Other Key Resources/Links

         Twitter   Facebook    Instagram    Nextdoor 

• Map to City Facilities
• Department Director Contacts
• City Organizational Chart
• Open Records Requests 

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Do you have a Service Request?  Please fill out a Service Request Form. Examples of services requests include items like pothole repair, brush collection, curb repair and the reporting of high weeds or other code violations.  

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Department Services

Community Development (Peek Service Center) -- The Community Development Department's primary responsibilities are the administration of building codes and zoning ordinances, and to help ensure the safety and welfare of the general public through proper enforcement of these regulations.

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Executive Department -- City Manager, Assistant City Manager, City Secretary, Director of Communications and Marketing, Special Projects Coordinator, Communications Assistant, Receptionist.

City Manager - Robbie Corder
214-987-5300
Email Robbie

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Finance -- The Finance Department manages the City's financial assets, cash flows, and fiscal operations.

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Fire -- The University Park Fire Department provides customer-oriented fire prevention, fire suppression, and emergency medical services to the residents of University Park and Southern Methodist University.

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Human Resources/Employment (City Hall)

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Mayor and City Council

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Municipal Court -- Municipal Court handles all Class C Misdemeanors such as traffic citations, parking violations and City ordinance cases.

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Parks & Recreation (Peek Service Center) -- The Parks & Recreation Department is responsible for maintaining and developing eight major parks to serve a wide variety of recreational and leisure needs for citizens.

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Public Works (Peek Service Center) -- The Public Works Department is comprised of five divisions with responsibilities for:

• Engineering
• Maintenance of City Buildings
• Installation and maintenance of traffic signs, signals and pavement markings
• Street and alley maintenance
• Residential and commercial refuse collection and disposal
• Residential recycling and commercial recycling
• Installation and maintenance of the City's water distribution and sanitary and storm sewer collection systems

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Police -- The University Park Police Department provides community-minded public safety services to the public.  

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Purchasing (Peek Service Center) -- The City's Purchasing Division is responsible for buying supplies, materials, and equipment necessary for the delivery of municipal services, as well as for contracting some minor construction and professional or personal services.

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Sanitation (Peek Service Center) -- The Sanitation Division is responsible for the collection and disposal of all municipal solid waste material within the City.

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University Park Public Library -- The University Park Public Library provides a wide variety of services for the community, from toddlers to senior citizens.

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Utility Services -- The Utility Billing Office bills customers each month for City services including water, sanitary sewer, refuse and recyclables collection, stormwater, Direct Alarm, and alarm registration.

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Where do I go for? City staff is housed in three separate buildings. City Hall is located at 3800 University Blvd. The Fred N. Peek - Harold Peek Municipal Service Center is located at 4420 Worcola, Dallas.  UP Public Library is located in the Plaza at Preston Center. 

Go to City Hall for: Police, Fire, Municipal Court, City Council Meetings, Executive Department, Utility Services, Finance Department, Human Resources, Information Services.
 

Go to Peek Service Center for: Public Works, Sanitation Division, Traffic Division (traffic/road sign/signal maintenance), Community Development (building permits etc.) Parks and Recreation Department, Purchasing Department.

University Park Public Library:  The City's public library is located at 8383 Preston Center Plaza, suite 200.