Contact Us

Notes of special interest due to COVID-19 precautions:  Essential public safety services are operating without disruption. The 911 Dispatch Center continues to take walk-in traffic 24/7. 

City Hall 

• Those conducting business inside the building should wear face coverings
• Except for the 911 Dispatch Center, access is limited - Visitors must use a phone to contact needed departments 
•  Wednesday Court Night is suspended through the end of April 

Community Development​ 

• Building inspection procedures have been modified. Contact Community Development at 214-987-5411
• The Peek Service Center located at 4420 Worcola is not accepting walk-in business

Fire 

• Services such as station tours, birthday parties, and child safety seat installations have been suspended

Library ​

• The Library is currently closed. Digital services are available here

Parks 

• All playground equipment is currently closed to the public
• All tennis courts are closed until further notice - The online reservations system has been deactivated 
• All special events through May 1 are canceled - TBD after that date

Police 

• Services such as fingerprinting and station tours have been suspended
• Incident reports and other requests can be made by calling 214-363-3000

Public Works

• The Peek Service Center located at 4420 Worcola is not accepting walk-in business 

Sanitation 

• Garbage and recycling continue to be collected on regularly scheduled days
• Place all trash in plastic bags to help limit exposure of our Sanitation crews
• Brush, yard waste, and bulky items are NOT being collected at this time
• The Transfer Station located at 2525 University is closed to the public

City Hall

3800 University Blvd.
University Park, TX 75205
Hours:  Monday - Friday 8 a.m. to 5 p.m. 
214-363-1644

Police/Fire/Medical
 

Police Administration - 214-987-5350 (Monday - Friday)
Fire Administration - 214-987-5380 (Monday - Friday) 

Emergency: 911

Peek Service Center

4420 Worcola Street
Dallas, TX 75206
Hours:  Monday - Friday 8 a.m. to 4:30 p.m.
214-363-1644

 

UP Public Library

(Closed/Digital Services still available)

8383 Preston Center Plaza, Suite 200
University Park, TX 75225
214-363-9095
.
Do you have a service request?  Please fill out a Service Request Form.  Examples of service requests include items such as pothole repair, brush collection, curb repair and the reporting of high weeds or other code violations.

---

Other Key Resources/Links

        Twitter    Facebook    Instagram   Nextdoor 

• Department Director Contacts
• City Organizational Chart
• Mayor and Council
• Map to City Facilities
• Open Records Requests