Chief's Message

Message from the Chief

Welcome to the University Park Fire Department website. Content here will provide you with easy access to the services, plans, documents, systems and information being utilized by and made available through our department. Our mission is to provide innovative life-safety solutions that exceed our community’s needs and expectations. We take this mission very seriously.  To that end, we are proud of the fact that UPFD is one of a select number of municipal fire departments in the U.S. to hold an ISO Class 1 rating, the highest Public Protection Classification awarded by the Insurance Service Office.  In addition to providing a level of fire protection that is second to none, our Class 1 rating means homeowners and businesses in University Park continue to have comparably lower insurance rates

The Fire Department portion of the City's website is geared to providing you with general department information as well as important life-safety tips, fire and personal injury prevention education, and disaster preparation guidelines. 

If you have any ideas, questions, comments, or concerns regarding this site, please call us at (214) 987-5380, or drop by our administrative offices at 3800 University Blvd., University Park, TX. 75205.

Speaking for all members of the University Park Fire Department, it is an honor and privilege to serve, you, your family and this community. 

  • In March 2014, consistent with the goals and objectives stated here, the Department issued its customer-centered 5 Year Strategic Plan.  We welcome your review of the document.
  • To view a copy of the Class 1 Rating letter from the Texas Department of Insurance/State Fire Marshal's Office CLICK HERE.
  • To view a copy of the Class 1 Rating scorecard CLICK HERE.

Randy Howell
Fire Chief/Emergency Management Coordinator
City of University Park